Privacy Policy

Protecting Your Privacy

Patio Shield Services values your trust and is committed to protecting the personal information collected through our website and services. This Privacy Policy outlines how we collect, use, share, and protect your data. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Information You Provide

We may collect personal details that you voluntarily submit when you interact with us, such as requesting a quote or contacting support:

• Full Name
• Email address
• Phone number
• Service address and project details provided through forms.

1.2 Information Collected Automatically

When you visit our website, we automatically gather certain non-personal information using cookies and similar technologies to improve site performance:

• IP address & Browser type
• Device information (Mobile vs Desktop)
• Pages visited & Browsing duration

1.3 Transaction Information

If applicable to your service, we collect payment or billing data which is securely processed by trusted third-party payment providers such as Square. We do not store full credit card numbers on our servers.

2. How We Use Your Information

We use the information we collect to deliver the best possible service experience:

• Service Delivery: To respond to quote requests and perform services in our primary areas (Kissimmee, Orlando, Celebration, etc).
• Enhancement: To personalize content and improve website navigation.
• Communication: To send project updates or promotions (only with your explicit consent).
• Analytics: To analyze performance and usage patterns using tools like Google Ads.
• Compliance: To comply with legal obligations and regulatory requirements.

3. Information Sharing

Patio Shield Services is committed to protecting your data. We do not sell or rent your personal information to third parties. We only share data when necessary for specific purposes:

• To comply with legal or regulatory requirements.
• To process payments securely through providers like Square.
• To perform analytics and marketing through reputable partners like Google Ads.
• To provide essential services (hosting, maintenance) with partners who adhere to strict confidentiality agreements.

4. Cookies & Technologies

We use cookies to improve website functionality, analyze traffic, and personalize your experience. You have full control over cookies and can manage or disable them directly in your browser settings.

For a comprehensive overview of how we use cookies and your options, please review our dedicated Cookie Policy.

5. Data Security & Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Once your data is no longer needed, we securely dispose of it.

We implement robust technical measures to protect your data from unauthorized access. While we strive to safeguard your information, please understand that no internet transmission is entirely secure. We continuously review our security practices to ensure the highest level of protection.

7. Your Rights

As a user, you have specific rights regarding your personal data:

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date.