Privacy Policy for Patio Shield Services

Protecting Your Privacy

PatioShield Services values your privacy and is committed to protecting the personal information collected through our website and services. This Privacy Policy outlines how we collect, use, share, and protect your data. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Information You Provide

We may collect personal details that you voluntarily submit when you interact with us, such as:

• Name

• Email address

• Phone number

• Other details provided through contact forms or quote requests.

1.2 Information Collected Automatically

When you visit our website, we automatically gather certain information using cookies and similar technologies. This includes:

• IP address

• Browser type

• Device information

• Pages visited

• Browsing duration

1.3 Transaction Information

If applicable to your service, we collect:

• Payment or billing data, which is securely processed by trusted third-party payment providers such as Square.

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and deliver services in our primary service areas, including Kissimmee, Orlando, Celebration, and Hunters Creek.

• Enhance your experience on our website by personalizing content and improving navigation.

• Send updates, promotions, or other communications, but only with your explicit consent.

• Analyze website performance and usage patterns to continually improve our services, utilizing tools such as Google Ads.

• Comply with legal obligations and regulatory requirements.

3. Information Sharing

PatioShield Services is committed to protecting your data. We do not sell or rent your personal information to third parties. We only share data when it is necessary for specific purposes, including to:

• Comply with legal or regulatory requirements.

• Process payments securely through trusted providers like Square.

• Perform advertising, analytics, and marketing activities through reputable partners such as Google Ads.

• Protect the rights, security, or property of PatioShield Services and its users.

• Provide essential services such as website hosting, maintenance, or technical support with trusted partners who adhere to strict confidentiality agreements.

4. Cookies and Similar Technologies

We use cookies to:

• Improve website functionality and user experience.

• Analyze website traffic and user behavior, including tracking for advertising purposes via Google Ads.

• Personalize your experience on the PatioShield website, remembering your preferences and settings.

You have control over cookies. You can manage or disable cookies directly in your browser settings. Please note that disabling certain cookies may limit some functionalities of our website. For a comprehensive overview of how we use cookies and your options, please review our dedicated Cookie Policy.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Once your data is no longer needed, we securely dispose of it.

6. Information Security

We implement robust technical and organizational measures to protect your data from unauthorized access, use, alteration, or disclosure. While we strive to safeguard your information, it is important to understand that no internet transmission or electronic storage method is entirely secure. We continuously review and update our security practices to ensure the highest level of protection.

7. Your Rights

As a user, you have specific rights regarding your personal data:

• Access, Correction, or Deletion: You have the right to request access to, correction of, or deletion of your personal data that we hold.

• Opt-out of Marketing: You can opt out of receiving marketing or promotional communications from us at any time.

• Restrict or Object to Processing: In certain cases, you may have the right to restrict or object to the processing of your data.

• File a Complaint: If you believe your data protection rights have been violated, you have the right to file a complaint with a relevant data protection authority.

To exercise any of your rights or for any privacy-related inquiries, please contact us at: 📧 contact@patioshieldservices.com

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. We recommend reviewing this policy regularly to stay informed about how we protect your information.

Last updated: May 27, 2025